I do understand that it is sometimes necessary to re-schedule or cancel an appointment. But I ask that you give me as much notice as possible, so that I can then offer your appointment slot to someone else.
So if you are feeling unwell or life just gets in the way, then please phone me and discuss the options as ahead of time as possible.
It is rare for clients to cancel at very short notice, but in order to respect the value of my time I will charge a £20 cancellation fee if you cancel with less than 12 hours notice. If you do not show up for an appointment without prior notice and fail to contact me, then you will be expected to pay the full treatment price.